Customers may request a return within 3 days of receiving their order. To be eligible, the product must be damaged, defective, or broken upon delivery.
If you receive a damaged or broken product, please contact us within 3 days with clear photos or videos as proof. Upon verification, we will refund up to 80% of the product price.
For prepaid orders, approved refunds will be processed immediately after verification. For Cash on Delivery (COD) orders, refunds will be processed within 5–10 business days.
For return and refund assistance, please contact us via WhatsApp or email with your order details.